A Senior Marina Manager is required to oversee business operations for the Thames sites of a large Marina Operator.
You will be responsible for leading the growth and strategic development of three locations and report to company head office when necessary.
Directing the normal day-to-day operations of the marinas through the management teams at each site, you will ensure the highest standards of customer service are achieved and the customer experience exceeds expectations.
You will be able to demonstrate proven leadership skills from a background in a parallel industry. Management experience in hospitality, leisure industry, holiday parks, tourism, theme parks or similar would be suitable.
You will be a skilled influencer and a role model for others, communicating well with the various operations teams as well as customers, stakeholders and senior management both verbally and written.
With project management qualifications and/or practical experience, you will have the ability to think and plan for change. You will have in mind the 5-year strategy plan and can propose and execute plans to attract commercial tenants to the groups Thames marinas.
Working with the QHSE manager, you will ensure delivery of operational process and company systems in accordance with the quality management systems of the brand.
You will have pride in the Thames sites and have the ability to effectively delegate to develop, empower and motivate staff to ensure the best presentation of the marina sites and excellence in customer service at all times.
With prior P&L accountability, you will be able to budget and formulate pricing policies, taking full P&L responsibility of the newly combined account.
You will be responsible for leading the growth and strategic development of three locations and report to company head office when necessary.
Directing the normal day-to-day operations of the marinas through the management teams at each site, you will ensure the highest standards of customer service are achieved and the customer experience exceeds expectations.
You will be able to demonstrate proven leadership skills from a background in a parallel industry. Management experience in hospitality, leisure industry, holiday parks, tourism, theme parks or similar would be suitable.
You will be a skilled influencer and a role model for others, communicating well with the various operations teams as well as customers, stakeholders and senior management both verbally and written.
With project management qualifications and/or practical experience, you will have the ability to think and plan for change. You will have in mind the 5-year strategy plan and can propose and execute plans to attract commercial tenants to the groups Thames marinas.
Working with the QHSE manager, you will ensure delivery of operational process and company systems in accordance with the quality management systems of the brand.
You will have pride in the Thames sites and have the ability to effectively delegate to develop, empower and motivate staff to ensure the best presentation of the marina sites and excellence in customer service at all times.
With prior P&L accountability, you will be able to budget and formulate pricing policies, taking full P&L responsibility of the newly combined account.
For more information contact Harriet Woolf
Location: WorldwideJob added by Elite Maritime Selection
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