overview
The Cruise Director is the face of the ship. An inspiring, passenger-focussed
figurehead and a visible team leader drawing together the different aspects of the
cruise experience and in conjunction with the CMS office, presenting them as a
unified whole.
joint responsibilities
In conjunction with the Passenger Services Director you will be responsible for:
Ensuring consistently high levels of passenger satisfaction
The development and maintenance of the Cruise and Maritime Voyages on-
board product in conjunction with the CMV office
Strategic planning
Maintaining company policy
Liaison with the ship owners’ Heads of Department
Evaluation, response and action to the results/analysis of passenger
questionnaires and other feedback.
Passenger announcements over the P.A. System
sole responsibilities
The Cruise Director is responsible for the efficient running of the team of
Performance Hosts, Wellness Host, Librarian, Resident Show Team and Musicians
throughout public lounges. It is ultimately the Cruise Director’s responsibility to
ensure that the entire team adhere to the rules and regulations set out and provided
including; correct dress codes, performance in designated duties and punctuality.
Where necessary the Cruise Director will provide or organise suitable ongoing
training to all staff to ensure that they are fully aware of the requirements of each
duty and are proficient in carrying these out. In addition the Cruise Director will be
responsible for:
Preparation and design of the daily programme Page | 2
Prepare in advance of each cruise itinerary a plan of required passenger
information both hard copy and announcements covering places and points of
interest observed from the vessel during sailing times
Organising all on-board entertainment (including daytime activity programme)
Co-ordinating and supervising the duties of CMV cruise staff
Co-ordinating maximum use of the Global Show Team
Co-ordinating maximum use of the CMV Guest Lecturers & Craft Personnel
Co-ordinating maximum use of the CMV Guest Artists
Ensuring the onboard entertainment technicians, team leaders and hosts are
scheduled and rota’d as required
Entertainments & Cruise Staff discipline
line management
Reporting directly to the Operations Director at the CMS Head Office notes
The most important link is that between Cruise Director and Passenger Service
Director, communication must be constant and productive ensuring all areas of the
on board product are effectively covered and that passengers are constantly
informed.
Global Bereederung GmbH
Einsteinstr 1,
81675, München,
Germany
Tel: +49 89 47 02 7514
Please apply with your Maritime-Union.com Application Form at Email: HIDDEN LINK - PLEASE LOGIN or REGISTER Location: Worldwide
The Cruise Director is the face of the ship. An inspiring, passenger-focussed
figurehead and a visible team leader drawing together the different aspects of the
cruise experience and in conjunction with the CMS office, presenting them as a
unified whole.
joint responsibilities
In conjunction with the Passenger Services Director you will be responsible for:
Ensuring consistently high levels of passenger satisfaction
The development and maintenance of the Cruise and Maritime Voyages on-
board product in conjunction with the CMV office
Strategic planning
Maintaining company policy
Liaison with the ship owners’ Heads of Department
Evaluation, response and action to the results/analysis of passenger
questionnaires and other feedback.
Passenger announcements over the P.A. System
sole responsibilities
The Cruise Director is responsible for the efficient running of the team of
Performance Hosts, Wellness Host, Librarian, Resident Show Team and Musicians
throughout public lounges. It is ultimately the Cruise Director’s responsibility to
ensure that the entire team adhere to the rules and regulations set out and provided
including; correct dress codes, performance in designated duties and punctuality.
Where necessary the Cruise Director will provide or organise suitable ongoing
training to all staff to ensure that they are fully aware of the requirements of each
duty and are proficient in carrying these out. In addition the Cruise Director will be
responsible for:
Preparation and design of the daily programme Page | 2
Prepare in advance of each cruise itinerary a plan of required passenger
information both hard copy and announcements covering places and points of
interest observed from the vessel during sailing times
Organising all on-board entertainment (including daytime activity programme)
Co-ordinating and supervising the duties of CMV cruise staff
Co-ordinating maximum use of the Global Show Team
Co-ordinating maximum use of the CMV Guest Lecturers & Craft Personnel
Co-ordinating maximum use of the CMV Guest Artists
Ensuring the onboard entertainment technicians, team leaders and hosts are
scheduled and rota’d as required
Entertainments & Cruise Staff discipline
line management
Reporting directly to the Operations Director at the CMS Head Office notes
The most important link is that between Cruise Director and Passenger Service
Director, communication must be constant and productive ensuring all areas of the
on board product are effectively covered and that passengers are constantly
informed.
Global Bereederung GmbH
Einsteinstr 1,
81675, München,
Germany
Tel: +49 89 47 02 7514
Please apply with your Maritime-Union.com Application Form at Email: HIDDEN LINK - PLEASE LOGIN or REGISTER Location: Worldwide
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