Guest Service Agent – Cruise Ship – English and German Speaking

MSC Cruises is looking for passionate Guest Service Agents to join our team on board. If you love creating unforgettable guest experiences, have excellent communication skills, and speak English and German, this role is your ticket to an exciting career across the world’s oceans.

What you’ll do:

• Be the first smile our guests see when they need assistance
• Provide top-level service and support throughout their journey
• Work in a dynamic, multicultural environment where no two days are the same

What we’re looking for:

• Previous hospitality or customer service experience (cruise ship experience is a big plus!)
• Strong English and German language skills
• A proactive, professional, and positive attitude