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Contact Center Executive

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Job Description:

To respond to customers’ contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers

• English proficiency
• Computer Proficiency: MS office Applications (Word, Excel, Power Point & Outlook)
• Phone Handling Skills

Experience Needed:
Fresh graduates

Job Responsibilities:

Major duties include but not limited to,
• Handle Incoming Phone Calls
• Resolve standard customers requests and route issues that require follow-up to Customer service Team
• Communicates customer inquiries/messages/feedback to teams and sales owners
• Provide satisfactory service to customers

Suitable candidates applying for the above mentioned vacancy may send their CV to: Location: Worldwide

Apply Here


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