Operations Manager – Support

Operations Manager required to join a growing and dynamic marina operator on the South Coast.

As Operations Manager – Support, you will support the Director or Operations in managing the day-to day running of all of the groups marina sites and help to roll our new and continual development and improvement projects. Paying particular attention to evaluating schemes as proposed by marina managers, providing emergency management cover and overseeing operational budgets.
 
You will come from an operational management role in a leisure and customer facing environment. Ideally from a Hotels/Hospitality or a leisure/holiday environment.
 
As operations manager – support, you will be a motivated, proactive and positive individual with the flexibility to work at multiple locations and with the occasional weekend/bank holiday required. You will work well under pressure and have the ability to multitask effectively, prioritising your workload.
 
You will have good experience with profit and loss, preparing and submission or CAPEX applications, project management, the relevant IT and team management and leadership skills. Paying a keen attentional to health and safety across all operations, you will assess and develop all company procures in line with legislation, regulations and policies. Ensuring all marinas are compliant through training and auditing.  
 
Degree educated or similar in a business-related discipline, you will also have undertaken management and/or project management training. as a proven understanding of the day to day running of an operational business and a good modern day understanding of today’s commercial needs as driven by the customer requirements. You will have experience in driving change and putting together proposals with financial consideration and gaining buy-in from key stakeholders.
 
Customer service is key, and you will be able to demonstrate positive interaction with customers and demonstrate what excellent customer experience looks like.