Receptionist

Department: Hotel
Location: Shipboard
Position Type: Full Time
Description
Overall objective:


To ensure the ultimate guest experience onboard OCI vessels by aiding effective communication of information through all departments;
Act as central point of reference for shipboard information and services offered to guests;
Assist Guests with routine queries and where possible, provide resolution to problems;
Ensuring compliance with policy in accordance with guidelines issued by OCI;
Ensure appropriate follow up on guest issues;

Profile:

Worked in a luxury environment as Receptionist either land based or on a similar style ship
Understanding of the highest level of service;
Ideally fulfilled equivalent position on a medium+ sized ship
Well organized; a multi-tasker
Used to dealing with complaint handling
Used to dealing with special requests and used to achieving results
Great at customer service and building positive relations with guests and colleagues
Ability to work under pressure and maintain a pleasant working environment
Excellent administrative skills; computer literate – Word/Excel/Fidelio/MXP/and similar
Excellent communication skills.
Outgoing personality, open minded and flexible;
Ability to work in an international environment;
Excellent appearance

Please apply with your Maritime-Union.com Application Form at Email: HIDDEN LINK - PLEASE LOGIN or REGISTER Location: Worldwide

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