Main Function In cooperation with the Shop Manager, the day to day management of the ship’s Shops.
Be the link between the Shop Manager and the Shop Staff, supporting all onboard shops where the revenue has decreased or is lower than the expected target by training the Shop Salesperson working in that shop.
Education High school graduate
Language Skills English and at least another language.
QUALIFICATIONS:
1. Proven experience as a retail salesperson, either ashore or on board
2. Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
3. Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions
RESPONSIBILITIES:
• Socialize with customers of all ages, national or ethnic backgrounds and in the most persuasive and friendly way, convince passengers to buy from the shops.
• Act responsibly with initiative in the day to day management of the shops.
• When in the home port or any other port, and when advised by the Shop Manager, you are to be available to assist with the loading of merchandise, and distribution to the storage areas or to the shops.
• When the shops are closed, you are to carry out the following duties with colleague shop personnel: Stock control, shop arrangements, window decoration.
• Take great care of all articles for sale in the shops. Location: Worldwide
Be the link between the Shop Manager and the Shop Staff, supporting all onboard shops where the revenue has decreased or is lower than the expected target by training the Shop Salesperson working in that shop.
Education High school graduate
Language Skills English and at least another language.
QUALIFICATIONS:
1. Proven experience as a retail salesperson, either ashore or on board
2. Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
3. Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions
RESPONSIBILITIES:
• Socialize with customers of all ages, national or ethnic backgrounds and in the most persuasive and friendly way, convince passengers to buy from the shops.
• Act responsibly with initiative in the day to day management of the shops.
• When in the home port or any other port, and when advised by the Shop Manager, you are to be available to assist with the loading of merchandise, and distribution to the storage areas or to the shops.
• When the shops are closed, you are to carry out the following duties with colleague shop personnel: Stock control, shop arrangements, window decoration.
• Take great care of all articles for sale in the shops. Location: Worldwide
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