Operations Manager - shipping agency

We are seeking a highly skilled Marine Operations Manager who have a strong personality to oversee and manage all marine operations for our ship agency in the UAE and internationally. The ideal candidate will have extensive experience in marine operations, excellent leadership skills, and a deep understanding of the maritime field.

Responsibilities:
- Oversee and manage all aspects of marine operations, including vessel scheduling, port operations, and cargo handling.
- Ensure compliance with all relevant maritime regulations and standards.
- Lead the team to monitor all the inbound service enquiries/orders from the shipowners/charterers, response to shipowners in timely manner.
- Monitor the vessel’s schedule and work for a smooth operation.
- Coordinate with port authorities, shipping companies, and other stakeholders to ensure smooth and efficient operations.
- Develop and implement strategies to optimize marine operations and enhance overall efficiency and productivity.
- Monitor and analyze operational performance, identifying areas for improvement and implementing necessary changes.
- Prepare D/As and related reports with full monitoring to management
- Dealing with vendors.
- Investigate and report port authority regulations.
- Handle any issues or emergencies that may arise during marine operations, taking prompt and effective action to resolve them.
- Maintain accurate and up-to-date records of all marine operations activities and performance

Requirements:

- Bachelor's degree in Marine Operations, Maritime Management, or a related field. Master's degree preferred.
- Proven experience in a manager marine operations role, with a minimum of 10 years in a managerial capacity.
- Have knowledge in ship agency, customs, logistics, maritime regulations, etc.
- Familiar with the shipping business, have in-depth knowledge of ship agency business and processes, good at summing up and writing functional requirements and process improvement documentation.
- Strong leadership and management skills, with a proven ability to lead and motivate a team.
- Excellent communication and interpersonal abilities, with the capacity to build and maintain effective relationships with internal and external stakeholders.
- Good analytical skills and problem-solving skills, coupled with a hands-on approach
- Analytical mindset with the ability to identify operational inefficiencies and develop effective solutions.
- Sound decision-making and problem-solving skills, particularly in high-pressure and time-sensitive situations.
- Ability to work effectively under pressure and manage multiple priorities simultaneously.
- Proficiency in relevant software and tools for marine operations management.
- Ability to communicate with all levels & different nationalities
- Certification from relevant maritime authorities or professional bodies is a plus. Location: Worldwide

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