We are looking for an enthusiastic individual to join our busy Finance team in this job as Credit Control Assistant, for a year one contract. The Credit Control Assistant will be located in our head office in South Essex, near Lakeside, working within a team of 11 staff handling all matters relating to the accounts within Cruise & Maritime Voyages Ltd and the other subsidiaries within the holding group.
The purpose of the role is to manage all aspects of credit control for Cruise and Maritime Voyages Ltd, ensuring that payments are received on time, accuracy of financial information and that all deadlines are met. A high level of Customer Service will need to be maintained at all times effectively dealing with challenging situations in a calm and professional manner.
Line Management
The Credit Control Assistant will report directly to the Assistant Group Accountant and subsequently to the Group Accountant who heads up the Department.
Duties & Responsibilities
To ensure that all retail agents and direct bookings are paid on time.
Effectively dealing with all payment queries from retail agents and direct passengers.
Responsible for sending ABTA letter’s Code of Practice to all Agents.
General ad hoc accounts work within the Department.
Excellent telephone manner, effectively communicating with retail agents and direct passengers in a confident and professional manner.
Ability to work to deadlines and under pressure is a key requirement of the role.
Ability to do overtime as and when required – standard hours are 0900/1730.
To be a team player and also be able to work on your own initiative.
To be well groomed and dressed in the work place.
To have a happy, enthusiastic and organised approach to your work, which can be demanding, but rewarding, during peak periods of the season.
Apply For this Position Location: Worldwide
The purpose of the role is to manage all aspects of credit control for Cruise and Maritime Voyages Ltd, ensuring that payments are received on time, accuracy of financial information and that all deadlines are met. A high level of Customer Service will need to be maintained at all times effectively dealing with challenging situations in a calm and professional manner.
Line Management
The Credit Control Assistant will report directly to the Assistant Group Accountant and subsequently to the Group Accountant who heads up the Department.
Duties & Responsibilities
To ensure that all retail agents and direct bookings are paid on time.
Effectively dealing with all payment queries from retail agents and direct passengers.
Responsible for sending ABTA letter’s Code of Practice to all Agents.
General ad hoc accounts work within the Department.
Excellent telephone manner, effectively communicating with retail agents and direct passengers in a confident and professional manner.
Ability to work to deadlines and under pressure is a key requirement of the role.
Ability to do overtime as and when required – standard hours are 0900/1730.
To be a team player and also be able to work on your own initiative.
To be well groomed and dressed in the work place.
To have a happy, enthusiastic and organised approach to your work, which can be demanding, but rewarding, during peak periods of the season.
Apply For this Position Location: Worldwide
Job added by Cruise & Maritime Voyages Limited
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About Cruise & Maritime Voyages Limited
Cruise & Maritime Voyages is Britain's newest privately owned cruise line and 2014 is our fifth year of operating no fly cruises from a choice of 8 UK ports. In 2012 and 2013, 95% of our guests rated the enjoyment of their cruise experience either excellent or good - high praise indeed! With a wide Read more
